Shipping Policy

fedex delivery here at lush chandelier we aim on to get your item delivered within 2-6 working days using ups couriers service  here at lush chandelier we aim on to get your item delivered within 2-6 working days using royal mail  couriers service here at lush chandelier we aim on to get your item delivered within 2-6 working days using dpd couriers service  here at lush chandelier we aim on to get your item delivered within 2-6 working days using DHL couriers service   here at lush chandelier we aim on to get your item delivered within 2-6 working days using TNT couriers service

FREE Shipping 

On all orders to mainland UK only

Delivery Times (2-3 Working Days) 

Under normal circumstances we aim to deliver your order within 2-3 working days, even sooner in some cases. However at times the courier network can be over subscribed but as a small family business we aim to text and email you regular updates detailing the Courier and Tracking number.

Shipping Policy 

When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate dispatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order. 

Order confirmation 

When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order. 

How will my order be delivered? 

All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself. 

Where does Lush Chandeliers deliver to? 

We deliver anywhere in the UK (United Kingdom) FREE 

There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland. 

If your address is outside of the UK mainland please contact us for a delivery quote, either by email sales@lushchandeliers.co.uk  or by phone 0121 285-9652