Elstead Douille 5-Light Multi Arm Pendant Polished Nickel

On all orders to mainland UK only

Delivery Times (2-3 Working Days) 

Under normal circumstances, we aim to deliver your order within 2-3 working days, even sooner in some cases. However at times, the courier network can be oversubscribed but as a small family business, we aim to text and email you regular updates detailing the Courier and Tracking number.

When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method.

We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. I

n the event that your items are unavailable for immediate dispatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions.

When items are available to be dispatched, we process the charges and prepare to despatch your order.

Learn more about our Shipping Policy

At Lush we want you to be happy with your purchase.

If for any reason you’re not totally satisfied you can return your goods within 30 days of delivery for an exchange or a refund, excluding the cost of the original delivery.

You must inform us of your intent to return within 14 days of receiving the goods. After this 14-day period, you will have another 16 days to return the product.

You will be responsible for the cost of returning the item

Learrn more about our Returns and Refunds Policy